Nice Locs Salon Policies

Where your crown is cared for with love and intention.

We’re committed to providing a peaceful, intentional, and high-quality salon experience. These policies are designed to create a respectful, safe, and smooth environment for all clients. Please review before booking.

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Booking & Consultations

Appointments

All services are by appointment only.

Same-day and after-hours appointments are available with an additional fee.

Travel services must be approved prior to booking to ensure availability.

New & Transfer Clients

All new or transfer clients must complete a consultation formbefore booking.

An in-person consultation is still required, even if the form has been submitted.

Same-day consultations may be available if time allows, but must be scheduled in advance.

This process helps us understand your hair history, goals, and any special care needs.

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Payments, Deposits & Pricing

Payment Policy

All payments are processed through the booking application.

The app accepts most major credit cards and tap-to-pay options.

Most forms of tipping are accepted (cash or app-based).

No current discounts are offered for students or seniors.

Deposit & High-Demand Policy

Depoists are rquired for all appointments and are non-refundable

During peak times, first-time clients may see a 10% price increase on services.

High-demand days vary—please contact ahead for confirmation.

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Cancellations, No-Shows & Overlapping Appointments

Timeliness

15-minute grace period is given for late arrivals. Traffic can be a bit intense due to the downtown location, so this grace period works both ways.

After 15 minutes, your appointment is marked as a no-show, and a fee will apply. See policy about stylist cancellations for more information.

Same-day rescheduling is treated as a late cancellation.

Failure to pay late/no-show fees may result in being blocked from booking.

No-Call / No-Show Policy

One no-call/no-show will result in being blocked from future bookings.

Communication is appreciated and helps maintain a respectful schedule.

Overlapping Appointments

Sometimes, services run over due to unexpected client needs. Your patience is appreciated.

You may: Be rescheduled later the same day or the next day, depending on availability, or asked to wait up to 15 minutes inside the building but outside the suite.

To maintain flow and space, you may also be asked to step aside so the next client can begin.

This is due to limited space, and late cancellations due to overlaps will still incur a fee.

Stylist Cancellations

At Nice Locs, we deeply respect your time and are committed to maintaining reliable scheduling. However, in the rare event that the stylist must cancel an appointment:

Cancellations only occur due to medical or personal emergencies.

In such cases, the appointment will be rescheduled to a later date based on mutual availability.

If the client chooses not to reschedule and cancels the service altogether, a cancellation fee will apply to account for the reserved time.

We appreciate your understanding when life happens. These policies ensure fairness for both client and stylist in every situation.

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Salon Environment & Expectations

Peaceful Space Policy

No guests or children are allowed due to limited space.

The stylist reserves the right to end a service at any time to protect the peace and professionalism of the environment.

Wellness Policy

If you’re feeling unwell or have been exposed to illness, please reschedule.

The stylist reserves the right to refuse service if signs of illness are observed.

Help keep our space safe for all.

Hair Prep Policy

Please arrive with all previous styles fully taken down.

Failure to do so may result in rescheduling or additional charges.

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Style Selection & Creative Expression

Inspiration Photos & Freestyles

Bring photos of your desired style.

If no photos are provided, your stylist will freestyle a style that suits you.

Hair jewelry, accessories, and custom products are available for purchase.

Photography & Social Media

Photos or videos may be taken before, during, or after your appointment for promotional use.

If you prefer not to be photographed, simply let your stylist know at the start of your appointment.

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Long-Term or Multi-Session Services

Services that span multiple appointments must be paid for at the beginning of each session.

Please respect service windows, as appointments may not exceed scheduled time.

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Refund Policy

All services are non-refundable.

If you’re unsatisfied with your result, please notify the salon within 48 hours.

Reasonable adjustments will be made at no extra cost during that window.

No adjustments will be made after 48 hours.

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Thank you for choosing Nice Locs.

We’re honored to be part of your journey—treating your crown with care, creativity, and intention.

If you have questions, feel free to reach out before your appointment.