Before your appointment

• The salon and tools are sanitized before service.

• The tools needed for specific services are set up.

• Please come to the appointment with hair ready to shampoo and taken down from the previous style.

• Please avoid bulky clothing, pullover sweaters, and hoodies.

During your appointment

• On arrival, you will call in twice on the call box

  • Dial suite number 109 then the green bell on both call boxes to be let in

  • Wait in the lobby if early for the appointment

  • remember to press the green bell

• You are draped with a cape and towel

• A consultation is always conducted to make sure that appointment goals are met

• All photos should be sent to the salon number

• The scalp is checked and exfoliated if necessary

• Hair is shampooed with filtered water and premium products 2-3 times

• Hair is then conditioned with premium products and steamed with distilled water

• hair is then toughly rinsed and towel dried

• Desired hair maintenance is performed or drying of ends depending on hair length and density

• Hair is then dried

• Standard styling is rope twist, ponytails, simple up-dos, or simple cornrows.

• Any styles requiring thread, nets, hair beads or jewelry, set or color are an upcharge.

After your appointment

• Please confirm payment before leaving

• Photos of completed hair are optional faces are not included.

• The salon is then sanitized for the next appointment.

• Please leave a review if you liked your service

• Any complaint or dissatisfaction should be submitted via email.

• No refunds

• All services come with a 48-hour warranty. This warranty includes redoing the style as desired.